The Seller Sourcebook

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EBAY FEATURED LISTING

DIMENSIONS THE GOLD COLLECTION~GREAT CATS~ COUNTED CROSS STITCH KIT


MOBILE APPS

Image Uploader for iOS
• US iTunes Store
• UK iTunes Store
• AU iTunes Store

Image Uploader for Android
• US Google Play Store
• UK Google Play Store
• AU Google Play Store

eBay US Launcher for iOS
• US iTunes Store

On your iOS mobile device? Press and hold down the link and select the "open in app store" option.


NEWS

Check Your Email SPAM folders please!

To keep our fees affordable to most sellers, we do not offer telephone support, so it's crucial that we can reach our subscribers via email. Lately, with eBay's Managed Payments, many subscribers are finding themselves with no Paypal balance with which to fund their subscriptions. Please be sure you have a backup funding source at Paypal (a credit card or bank account may be added via Wallet at Paypal) and that your credit cards have up-to-date expiration dates. When payments fail, Paypal will send failure notices to your Paypal email address. On the third failure, Paypal suspends the billing. We will also send out an email to your registered email address with SSB as well as post a message to your account. We will send a final email notifying you that your account has been closed if we don't hear from you within 7 days. It is important to keep the lines of communication open. Please check your SPAM folders regularly in case our emails are being collected there.It's also a good idea to login to your account regularly (perhaps 2x per month), in case we have posted a message. Sadly and reluctantly, we have had to close accounts because we never hear back, and we really hate doing this especially if there are active listings at eBay. We also sell on eBay and wouldn't want our listings impacted in this way. Please take a few minutes to be sure your email addresses are current and that your SPAM folder isn't catching our communications. Thanks!

SSB Subscription Fee Increase Announcement

Seller Sourcebook is proud of the value we provide you in offering our Showcase, Basic, and Deluxe packages at cost-effective subscription rates. Since our founding in 2003 we have invested in efficient operations to keep rates low – so low that over the past 18 years total monthly subscription rates rose by just $1.95 per month.

Our last fee increase went into effect for new subscribers this past November 1, 2020. This has been only our third fee increase since our founding. In an effort to unify and consolidate our fees, all subscriber rates will conform to this new fee schedule as of March 31, 2021.

Deluxe Monthly: $9.95 per month
Basic Monthly: $6.95 per month
Showcase only: $2.95 per month

What does this mean?
Our last fee rates posted on November 1, 2020 will now apply to new and existing subscribers when their automatic renewal happens. You will have at least 30 days notice before your fee is adjusted.

Why are you doing this?
In the past, any fee increases primarily affected new subscribers and existing subscriptions were permitted to renew at the old prices. Due to our higher server maintenance and software development costs, we now find it necessary to increase fees across the board so that we can continue to provide a quality service to all our subscribers. Consolidating the fees makes it fair to every subscriber supporting our program.

What if I have a Legacy Quarterly or Annual plan?
These discontinued plans will be honored for now. Our support team will be reaching out to you with notification of your new rate, but for legacy quarterly and annual plans, the new fees are $25.00 quarterly and $90.00 annually respectively.

What if I had previously subscribed with a coupon code?
Valid coupon codes will be applied to the new fee schedule automatically when your subscription fee is adjusted. Please note that coupon codes are no longer applicable to quarterly or annual subscriptions as they already reflect discounts over our monthly plans.

Are you increasing fees for additional hosting?
If you are subscribed to any of our additional hosting plans, these plans will not be changed at this time.

Here at Seller Sourcebook we truly appreciate your business.  We are committed to providing you, our subscribers, with the highest customer service standard. Your success is our success.
If you have any questions, reach out to us anytime at support@sellersourcebook.com


Product Identifiers and their Importance

Most new, branded items have unique identifiers that help buyers recognize and find them, including the item’s brand, manufacturer part number (MPN), and global trade item number (GTIN). These GTINs can include an item’s Universal Product Code (UPC), European Article Number (EAN), or International Standard Book Number (ISBN).

Product identifiers help buyers find your item more easily both on selling sites and in search engines, even when the buyer does not specifically use them during their search. It is recommended that you use product identifiers whenever possible to maintain search visibility. Most manufacturers list identifiers like MPN and GTIN directly on a product’s packaging, and often right on the product itself.

Discounted Shipping Insurance

Did you know you could insure your packages directly through SSB and at a significant savings? Check out our rate table to see how much you can save on shipping insurance!

Shipping insurance is provided through a private insurance company and covers packages shipping from the United States and Canada via USPS, FedEx or UPS. Both domestic and international packages may be covered, and this includes First Class Mail International! Our special contract includes coverage to countries that are sometimes excluded by other services.

To get started, a deposit must be made to your insurance account at SSB. This insurance account is debited as packages are insured. Your buyer must have checked out and the item marked as shipped at eBay to qualify for insurance. Claims are filed directly with the insurance company and claims are settled within 5 days once the insurance company has received the required information. If you have any questions, please email our support desk.
 

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